Before you buy our products, you may have some questions about products. So, we will answer some questions you may have before the order.
Q1: Do I need to buy extra Carplay for H2 series？
A: No, the H2 series has built-in Carplay.
Q2: Does the H6 series have built-in Carplay？
A: No, you need to buy a Carplay dongle. Please buy at the following link:
Q3: My car is 2012 Mercedes SLKR171 with HarmonKardon system. What decoder do I need to buy to support it？
A: You need to buy fiber decoder box. Please buy at the following link:
https://www.seicane.com/catalogsearch/result/?cat=0&q=SC95
Q4: I need to order the android audio for 2015 Toyota Camry, Does it Come complete with every thing I need to install it?
A: Dear thanks for interested in our product.Could you please send us the photo of your car’s dashboard。Then we can help you to check it.yes,the unit will come with all needed cables.
Q:
A: OK, Dear. We have unit which can fit your car. Please order it at the following link:
Q5: Does your car navigation system support the camera of the original car？
A: Part of the machine can support, the specific depends on the machine is equipped with wire.
Q6: Can the engine support the original camera？
A: If our wiring diagram has a connection for the camera, it does.
Q7:Is there any discount for an order now?
A:We have a 3% discount code – SC3. We can give you 3% off discount, you can use the code of SC3,is that ok.
Q8: How soon can we ship the order?
A: We need 1-5 days to process your order, and then it takes about 6-15 days to reach your door after shipping.
Q9: What is the freight charge for product？
A: Please add this unit to cart,then choose the country you want to ship to,Shipping fees will be estimated by our system automatically.
Q10: Can it be delivered to my country. Do I need to pay tariffs？
A: Yes, for orders from European countries, we will ship the goods from Czech warehouse without paying customs duties. If there are tariffs in other countries, we will pay part of the freight for you.
Q11: How long is the warranty？
A: All of our products are covered by a 12-month warranty for its replacement and repair.
Q12: Where will the goods be shipped from？
A: We have American warehouse, Czech warehouse and Chinese warehouse. We choose the warehouse according to your shipping address.
The H2 series does not have built in carplay as I had to buy the extra dongle and it still does not work. I have an android and I have done all the recommended steps to get it to work. To start my H2 screen does not have Z box but instead Z link and it does not work, I have also tried to download the apps easy connector, Android auto, and other apps that did not work or says my device is not compatible. It is really frustrating when all the videos and even the user manual can’t even help me solve my issue. I have sent comments as well as emails and still no help.
“Dear,
so sorry for the inconvenience.
In order to give you a fast solution,we suggest you asked our after sales staff for help.
The email is Sales1@seicane.
Have a good day!”
Will Seicane replacement headunit work in a 2015 Hyundai Veloster Turbo with Dimension sound system??
“Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car’s dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if we have unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!
“